Privacy Policy

At Irisbella, your privacy is a top priority. We are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.
1. Information We Collect
We collect both personal information and non-personal information when you interact with our website. This may include:
Personal Information: When you make a purchase, register an account, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping address, and payment details.
Non-Personal Information: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, and the pages you visit on our site. This helps us improve the user experience and troubleshoot issues.
2. How We Use Your Information
We use your personal information for the following purposes:
To process your orders and payments
To provide customer support and respond to inquiries
To send you order confirmations, shipping updates, and other relevant notifications
To send promotional emails and newsletters (if you have opted in)
To improve our website and services based on your usage and feedback
We will never sell, rent, or share your personal information with third parties, except as required to complete your order or as otherwise described in this Privacy Policy.
3. Data Protection
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption during the transmission of sensitive data (e.g., credit card information) and the use of secure servers for data storage.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences and improve the functionality of our site. You can control cookie settings through your browser settings, but please note that disabling cookies may affect the performance of our website.
5. Third-Party Services
We may use third-party services to process payments, handle shipping, or analyze website traffic. These third parties have their own privacy policies, and we encourage you to review them before using their services. We do not control the privacy practices of third-party websites and are not responsible for the content or security of these websites.
6. Your Rights and Choices
You have the right to:
Access, update, or correct your personal information at any time
Opt out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email
Request that we delete your personal information, subject to certain legal exceptions
To exercise any of these rights or if you have any questions about how we handle your data, please contact us at service@crf.hk.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy regularly to stay informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: service@crf.hk
Phone: +852 61588111