Terms and Conditions

Welcome to Irisbella. By using our website and purchasing products, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
Company Name: Irisbella
Website: https://irisbella.com/
Email: service@crf.hk
Phone Number: +852 61588111
These Terms and Conditions govern the use of our website, including all pages and services offered. By accessing or using the site, you agree to comply with these terms.
2. User Account
To place an order, you may need to create an account on our website. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. You must notify us immediately if you suspect any unauthorized use of your account.
3. Product Information
We strive to ensure that all product information on our website is accurate. However, we do not guarantee that the descriptions, images, or prices are free of errors. Product availability, pricing, and other details are subject to change without notice.
4. Orders and Payments
Placing Orders: When you place an order on our website, you make an offer to purchase the selected products under the terms outlined in these Terms and Conditions. We reserve the right to accept or reject your order for any reason.
Payment: We accept various payment methods. Payment must be made in full before we process your order.
Pricing and Payment Errors: In the event of a pricing error, we reserve the right to cancel or amend orders placed at the incorrect price. If a product is incorrectly priced, we will notify you before proceeding with the order.
5. Shipping and Delivery
Shipping: We offer various shipping options as outlined in our Shipping & Delivery Policy. All shipping times are estimated and subject to change.
Delivery Times: Delivery times are subject to availability and may be affected by unforeseen circumstances, such as weather delays, customs issues, or other factors.
Shipping Charges: Shipping charges will be added to the total order cost, and you will be notified of the charges before finalizing your purchase.
6. Return & Refund
Return Policy: Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and refunds.
Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We will assist you in processing a return or refund.
7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. For detailed information, please refer to our Privacy Policy.
8. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, and videos, are the property of Irisbella or its content suppliers and are protected by copyright laws. You may not use, copy, or reproduce any content from the website without prior written consent.
9. Limitations of Liability
No Liability for Damages: We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. We do not guarantee that the website will be error-free or uninterrupted.
Limitation of Liability: In no event shall our liability exceed the total amount paid by you for the product(s) in question.
10. Prohibited Activities
By using our website, you agree not to:
Use our website for any unlawful purpose.
Attempt to interfere with the operation of our website.
Use our website to transmit harmful content or viruses.
Violate any applicable laws or regulations.
11. Indemnification
You agree to indemnify and hold harmless Irisbella and its employees, agents, and affiliates from any claims, losses, damages, or expenses arising from your use of our website, your breach of these Terms and Conditions, or your violation of any rights of third parties.
12. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after such changes, you agree to be bound by the updated Terms and Conditions.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: service@crf.hk
Phone: +852 61588111